Privacy Policy

LAST UPDATE OF THIS PRIVACY POLICY – July 6, 2021

BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY.

This Privacy Policy is applicable to the Ottawa Treatment Centre (OTC) and the Ottawa Women’s Treatment Centre (OTWC) (the “Company”). It sets out our policy on the gathering and use of information on this site and our other sites (collectively “sites”). The Company is committed to providing safe websites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations, including the Personal Information and Electronic Documents Act.

Our sites may include links to other (third-party) websites; note that this Privacy Policy applies only to our sites and not to those of other companies or organizations to which our sites may be linked. You must check on any linked sites for the privacy policies that apply to that site and/or make any necessary inquiries with respect to their privacy policies. These links to third-party websites are provided as a convenience and are for informational purposes only. The Company does not endorse, and is not responsible for, third-party websites.

Although you are not required to register to access our sites, you may be asked to provide us with personal information when you visit certain sections of our sites. Your use of our sites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our sites. Your continued use of the sites signifies your acceptance of these terms and any changes in effect at the time of use.

Collection of Personal Information

Personal Information is information that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, etc. On some of our sites, we may offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information if you want to obtain additional information or services, etc.

How Does Company Use Information Gathered About Online Visitors?

Before forwarding us any personal information, please be advised that any information gathered on our sites may be used in the aggregate for research and development relating to our sites and/or for future site development and, to send you promotional materials if you ask us to do so. In particular, we may use information gathered about you for such purposes as: to monitor interest in our range of services; to assist us in tailoring the content of our sites to meet your needs by collecting information about your preferences through tracking of patterns page views on our sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

Promotional and Informational Offers

With your permission, the information you provide at the time of registration or submission may be used by the Company for marketing and promotional purposes, provided notice of this fact is made available online. If a visitor objects to such use for any reason, they may prevent that use, either by e-mail request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt out, please contact us as described below.

Disclosure of Information

The Company will not disclose personal information that you provide on its sites to any third party other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different from those that apply in Canada.

Cookies

The Company, in common with many website operators, may use standard technology called “cookies” on its sites. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the sites may not function properly if cookies are turned off.

Protection of Children Online

The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children, nor do we allow them to become registered users of, or to request information through, our sites or help-seeking information lines.

Additional Terms for Certain Websites

The following additional information applies to our sites that require registration. Generally, you are not required to provide personal information as a condition of using our sites except as may be necessary to provide you with a product or service that you have requested. However, some of our sites are restricted to certain individuals such as health care professionals or our prescription drug patients, and we may require these individuals to register upon entry by providing us with certain information.

Protection of Information

Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Storage of Information

Personal information you share with us is stored on our database servers at Company data centers (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

Acceptance of Our Privacy Policy

By using our sites, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the site. By submitting your information, you agree that it will be governed by our Privacy Policy.

Policy Change

If we alter our Privacy Policy, any changes will be posted on this page of our sites so that you are always informed of the information we collect about you, how we use it, and the circumstances under which we may disclose it.